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Welcome to 4x4 outdoor tuning

Legal / Privacy

Refund Policy

We take great care to send you high quality products that last, however if you receive a faulty part or a part that doesn’t fit, then we want to know and take it back for an exchange or full refund.

You can return a faulty product within 90 days from the delivery date.

Please note that we require any damages or faults to be reported immediately upon receipt of the product before fitting, ideally with photographs of the damaged product and the packaging. This helps us address the issue promptly and assess any potential transit damage. 

In order to protect all customers and ensure that all returns and exchanges are handled fairly, Dirk Groening 4x4 outdoor tuning may decline your return or exchange or reduce the refund in some cases such as:

  • Products that were not bought directly from Dirk Groening 4x4 outdoor tuning
  • Products that have been damaged when fitting
  • Products that have been damaged on return due to insufficient packing
  • Products that have been damaged due to incorrect fitting.
  • Products that have been damaged due to incorrect use.
  • We don't accept returns due to a change of mind

Return or Exchange

Do you need to make an exchange or return for a full refund then please call Dirk first at 0448886464 or email dirk@4x4outdoortuning.com.au before you send the product back.

Refund or Credit Note

It’s your choice! We will ask you if you prefer a full refund or a credit note in the value of the full refund for a future purchase if you haven’t told us already.

Either way we will send the refund or credit note on receipt and inspection of the returned part.

Please ensure sufficient packing if you have to send a part back to us. Thank you.

Return address:

4x4 outdoor tuning
4 Stefan Close
Emerald Beach
NSW 2456
Australia

 

Dirk Groening 4x4 outdoor tuning - PRIVACY POLICY

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website www.4x4outdoortuning.com.au. In this Privacy Policy we, us or our means Dirk Groening 4x4 outdoor tuning ABN 28149480779

Personal information

The types of personal information we may collect about you include:

–    your name;

–    your contact details, including email address, mailing address, street address and/or telephone number;

–    your credit card details;

–    your demographic information, such as postcode;

–    your preferences and/or opinions;

–    information you provide to us through customer surveys;

–    details of products and services we have provided to you and/or that you have enquired about, and our response to you;

–    your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;

–    information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;

–    additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, associated social media platforms and/or accounts from which you permit us to collect information; and

–    any other personal information requested by us and/or provided by you or a third party.

We may collect these types of personal information directly from you or from third parties.


Collection and use of personal information

We may collect, hold, use and disclose personal information for the following purposes:

–    to enable you to access and use our Site, associated applications and associated social media platforms;

–    to contact and communicate with you;

–    for internal record keeping and administrative purposes;

–    for analytics, market research and business development, including to operate and improve our Site, associated applications and associated social media platforms;

–    to run competitions and/or offer additional benefits to you;

–    for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you;

–    to comply with our legal obligations and resolve any disputes that we may have;


Disclosure of personal information to third parties

We may disclose personal information to:  

–    third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;

–    our employees, contractors and/or related entities;

–    our existing or potential agents or business partners;

–    sponsors or promoters of any competition we run;

–    anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;

–    credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;

–    courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; [and]

–    third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia [including in Germany [;and

–    third parties to collect and process data, such as [Google Analytics or other relevant businesses]. This may include parties that store data outside of Australia [including in Germany]

By providing us with personal information, you consent to the disclosure of your personal information to third parties who reside outside Australia and acknowledge that we are not required to ensure that those third parties comply with Australian privacy laws – Where we disclose your personal information to third parties, we will request that the third party handle your personal information in accordance with this Privacy Policy.


How we treat personal information that is also sensitive information

Sensitive information is a subset of personal information that is given a higher level of protection under the Australian Privacy Principles. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information.  

We do not require sensitive information from you.

Your rights and controlling your personal information

Choice and consent: Please read this Privacy Policy carefully. By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of this Site or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Restrict: You may choose to restrict the collection or use of your personal information.  If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

Access: You may request details of the personal information that we hold about you.  An administrative fee may be payable for the provision of such information.  In certain circumstances, as set out in the Privacy Act 1988 (Cth), we may refuse to provide you with personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.

Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

Storage and security

We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Cookies and web beacons

We may use cookies on our Site from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our Site with personal information, this information may be linked to the data stored in the cookie.

We may use web beacons on our Site from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.

Links to other websites

Our Site may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

Amendments

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our Site. We recommend you check our Site regularly to ensure you are aware of our current Privacy Policy.

For any questions or notices, please contact our Privacy Officer at:

Dirk Groening 4x4 outdoor tuning, ABN 28149480779

Email: petra@4x4outdoortuning.com.au

Last update: 30/08/2018

Privacy Policy provided by LegalVision.com.au

 

Limited Licence

Subject to the terms and conditions set forth in this Agreement, Dirk Groening, 4x4 Outdoor Tuning grants you a non-exclusive, non-transferable, limited right to access, use and display this site and the materials thereon. You agree not to interrupt or attempt to interrupt the operation of the site in any way. 
Dirk Groening, 4x4 Outdoor Tuning authorises you to view and download the information ("Materials") at this Web site ("Site") only for your personal, non-commercial use. This authorisation is not a transfer of title in the Materials and copies of the Materials and is subject to the following restrictions: 

1) you must retain, on all copies of the Materials downloaded, all copyright and other proprietary notices contained in the Materials; 

2) you may not modify the Materials in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose; 

3) you must not transfer the Materials to any other person unless you give them notice of, and they agree to accept, the obligations arising under these terms and conditions of use. You agree to abide by all additional restrictions displayed on the Site as it may be updated from time to time. This Site, including all Materials, is copyrighted and protected by worldwide copyright laws and treaty provisions. You agree to comply with all copyright laws worldwide in your use of this Site and to prevent any unauthorised copying of the Materials. Except as expressly provided herein, Dirk Groening, 4x4 Outdoor Tuning does not grant any express or implied right to you under any patents, trademarks, copyrights or trade secret information.

Disclaimer


The materials may contain inaccuracies and typographical errors. Dirk Groening, 4x4 Outdoor Tuning does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed through the site. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, or information shall be at your sole risk. Dirk Groening, 4x4 Outdoor Tuning reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the site. Dirk Groening, 4x4 Outdoor Tuning may make any other changes to the site, the materials and the products, programs, services or prices (if any) described in the site at any time without notice. Subject to any applicable provisions of the trade practices act 1974 (CTH), which cannot be modified or excluded, this site, the infromation and materials on the site, and the software made available on the site, are provided "as is" without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, noninfringement, or fitness for any particular purpose.

Third-party Sites


As a convenience to you, Dirk Groening, 4x4 Outdoor Tuning may provide, on this Site, links to Web sites operated by other entities.If you use these sites, you will leave this Site. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. Dirk Groening, 4x4 Outdoor Tuning makes no warranty or representation regarding, and does not endorse, any linked Web sites or the information appearing thereon or any of the products or services described thereon. Links do not imply that Dirk Groening, 4x4 Outdoor Tuning or this Site sponsors, endorses, is affiliated or associated with, or is legally authorised to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links, or that any linked site is authorised to use any trademark, trade name, logo or copyright symbol of Dirk Groening, 4x4 Outdoor Tuning or any of its affiliates or subsidiaries

Information provided by you


Dirk Groening, 4x4 Outdoor Tuning does not want you to, and you should not, send any confidential or proprietary information to Dirk Groening, 4x4 Outdoor Tuning via the Site. You agree that any information or materials that you or individuals acting on your behalf provide to Dirk Groening, 4x4 Outdoor Tuning will not be considered confidential or proprietary. By providing any such information or materials to Dirk Groening, 4x4 Outdoor Tuning,you grant to Dirk Groening, 4x4 Outdoor Tuning an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, display, publicly perform, transmit and distribute such information and materials, and you further agree that Dirk Groening, 4x4 Outdoor Tuning is free to use any ideas, concepts or know-how that you or individuals acting on your behalf provide to Dirk Groening, 4x4 Outdoor Tuning. You further recognise that Dirk Groening, 4x4 Outdoor Tuning does not want you to, and you warrant that you shall not, provide any information or materials to Dirk Groening, 4x4 Outdoor Tuning that is defamatory, threatening, obscene, harassing, or otherwise unlawful, or that incorporates the proprietary material of another.

Limitation of damages


in no event shall Dirk Groening, 4x4 Outdoor Tuning or any of its subsidiaries be liable to any entity for any direct, indirect, special, consequential or other damages (including, without limitation, any lost profits, business interruption, loss of information or programs or other data on your information handling system) that are related to the use of, or the inability to use, the content, materials, and funtions of the site or any linked website even if Dirk Groening, 4x4 Outdoor Tuning is expressly advised of the possiblilty of such damages. 

Changes


Dirk Groening, 4x4 Outdoor Tuning reserves the right, at its sole discretion, to change, modify, add or remove any portion of this Agreement in whole or in part, at any time. Changes in this Agreement will be effective when notice of such change is posted. Your continued use of the Site after any changes to this Agreement are posted will be considered acceptance of those changes. Dirk Groening, 4x4 Outdoor Tuning reserves the right, at its sole discretion, to change, modify, add or remove any portion of this Agreement in whole or in part, at any time. Changes in this Agreement will be effective when notice of such change is posted. Your continued use of the Site after any changes to this Agreement are posted will be considered acceptance of those changes. Dirk Groening, 4x4 Outdoor Tuning may terminate, change, suspend or discontinue any aspect of the Dirk Groening, 4x4 Outdoor Tuning Site, including the availability of any features of the Site, at any time. Dirk Groening, 4x4 Outdoor Tuning may also impose limits on certain features and services or restrict your access to parts or all of the Site without notice or liability. Dirk Groening, 4x4 Outdoor Tuning may terminate the authorisation, rights and license given above and, upon such termination, you shall immediately destroy all Materials. 

International Users and Choice of Law



This Site is controlled, operated and administered by Dirk Groening, 4x4 Outdoor Tuning from its offices within the Commonwealth of Australia. Dirk Groening, 4x4 Outdoor Tuning makes no representation that materials at this site are appropriate or available for use at other locations outside of the Commonwealth of Australia and access to them from territories where their contents are illegal is prohibited. You may not use the Site or export the Materials in violation of Australian export laws and regulations. If you access this Site from a locations outside of the Commonwealth of Australia, you are responsible for compliance with all local laws. These Terms and Conditions of use shall be governed by the laws of the State of NSW, Australia, without giving effect to its conflict of laws provisions 
This Agreement constitutes the entire agreement between Dirk Groening, 4x4 Outdoor Tuning and you with respect to your use of the Site. 


© 2018 4x4outdoortuning.com.au. All rights reserved. Conception and integration KonVis Visionäre Konzepte GbR.

                  4x4 Outdoor Tuning - Dirk Groening - Emerald Beach 2456 NSW - Australia - ABN: 28149480779

- Phone: +61 (0)448 886464 - info@4x4outdoortuning.com.au